Some professional products are supplied on request or reordered from the distributor after customer confirmation. For this reason, a variant in the DJShopItalia catalog may appear as “Available on order” even when the immediate quantity is zero.
What "Available on order" means
It means that the product can be added to the cart and purchased, but it is not necessarily ready for immediate shipment from the warehouse. Availability is verified during the order management phase.
How to purchase
- select the product and the correct variant;
- check the availability label;
- add the item to the cart, individually or via the configurator;
- complete the Shopify checkout with the available payment method;
- receive confirmation and operational information about the order.
Timelines and Transparency
Timelines may depend on the manufacturer, distributor, and country of delivery. Before promising a date, DJShopItalia verifies the specific product situation. In case of prolonged unavailability, the customer will be contacted to discuss waiting, a compatible alternative, or order management according to the sales conditions.
Request a specific product
When a model is not in the catalog, the "Request a product" form allows you to specify the brand, model, budget, use, and deadline. Requests help find a solution and improve the store's categories.
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